What is Nadia?
Nadia is an AI Leadership Coach who provides always-on, personalized, and actionable guidance and support to any leader or team member. Available in 50+ languages, Nadia is used by leaders across the Fortune 500 to help them do their jobs faster, easier, and better. Watch the video below, to see Nadia in action!
How do I log in?
You can log in here - coach.valence.co. Use your work email to set up your account or log in. If you have issues, please reach out to us at hi@valence.co
Is there a cost associated with using the AI Coach?
Please speak to a member of your HR team to get clarity!
Are my conversations private?
Your conversations are private. Nobody from your organization (Your leader, HR partner, or system administrators) can access your conversations. We also do not use your conversations to train the underlying AI.
The platform has enterprise-grade security. If you have any questions, you can refer to this document, or reach out to our team at hi@valence.co
How should I leverage the AI Coach?
We have a list for inspiration here. However, the standard advice is to talk to Nadia just like a human, in the language of your preference about your common challenges at work you'd like a hand with!
Most users use Nadia for daily issues and problem solving at work, or to formulate plans for their own skill building and personal development.
Nadia can help with virtually any issue at work, including
role-playing a difficult conversation
helping prepare for an important meeting/presentation
navigating workplace conflict
understanding what skills you want to build and work with you to build them
What if the AI Coach gives guidance on a sensitive topic?
The AI Coach is trained not to address sensitive topics like employee relations, DEI issues, harassment, etc. Instead, it will direct employees to speak with HR on these topics.
Can this be as good as human coaches?
The intention is not to 100% replicate what a human coach can do – the AI does many things a traditional coach can do, and many things that traditional coaching cannot.
It provides affordable, effective leadership support to all managers, many of whom do not have access to a coach.
It provides instant on-demand coaching in your choice of language so leaders can receive support whenever they need it for tactical and strategic matters.
What if the AI Coach doesn’t use the right framework?
The AI Coach examines a large number of frameworks to evaluate the most appropriate choice in any situation and Valence has trained the coach on the most effective models.
The Coach can be trained on org-specific models, and then consistently apply them to the whole enterprise.
You can always ask Nadia to use a specific framework if she gets it wrong the first time.
Can Nadia be Customized?
Yes! We’ve worked with several of our existing clients to train Nadia on bespoke frameworks, organization values, etc. Please reach out to us (hi@valence.co) if you want to talk more about customizations.
Does Nadia know my organization's values?
Yes - Nadia has been trained on your organization's values and can engage in meaningful conversations about them. Simply bring up any topic related to your organization's values, and Nadia will be happy to discuss it with you.
For example, you could say "Tell me more about our leadership framework" or "How can I better align with our organizational values?" Nadia will then guide you through a helpful discussion based on your specific organization's principles and frameworks.
Will Nadia remember past conversations?
Yes - Nadia will remember past conversations. If you wish to read an old conversation or resume it, you can do so under the 'Past Conversations' tab in the main menu by clicking on the hamburger 
icon on the top left.
Can Nadia talk in my language?
Yes! Nadia can speak over 50 languages. Just request her to talk in your language, or just speak your language and she will pick it up.
If Nadia does not respond in the correct language, just ask her to switch. If it does not work, please reach out to our team! (hi@valence.co)
Is there a mobile app to speak with Nadia?
Currently, we do not have a mobile app - But you can access your account using a browser on your mobile device. (Chrome, Safari, and Firefox work best)
Can I talk to Nadia?
Yes, you can use the option to either type or use speech to talk to Nadia. Additionally, you can also activate the option for Nadia to talk back. These controls are located at the bottom of the chat.
We recommend using speech to talk. The more context you give Nadia, the better her answers.
Here is what the controls look like when you choose to talk:
Here is what the controls look like when you choose to type:
What info does Nadia have about me and how is that information used?
Nadia will have your name and email address upon registration, which is used to create your account. Nadia will also remember details that you choose to share with her during your conversations - these details are completely private and confidential. Valence will never share your conversations with anyone at your organization, or any other organization. Read more about our stance on privacy by clicking here!
How is Nadia different from other LLMs out there?
Nadia | Standard Gen AI |
Specifically trained to evaluate and apply well-respected and widely-accepted leadership and people management content that is tailored to managers | Broadly trained on the content of the internet without any specific user profile or content focus |
Sophisticated and thoughtful dialogue provides highly relevant guidance as AI Coach takes a general question and helps users frame, scope, and resolve the challenge, including how to action it | Simple question-response approach for users where an inquiry is directly answered without gathering additional context or clarifying details, possibly missing root causes or ways to apply the solution |
No knowledge of prompting is necessary as the AI Coach will ask clarifying questions to provide detailed, actionable guidance | Answer quality is affected by prompt quality which negatively affects large populations of users that do not have background on effective prompting of GenAI |
Continuity to users as their AI Coach recalls previous conversations, follows up via email, and can (optionally) check in via SMS messages | Sessions occur in isolation and details from a specific user’s conversation do not carry into that same user’s next conversation, preventing creation of an evolving narrative |
Customized scenarios provide bespoke growth as templates for mentorship, role-plays, feedback conversations, and company-specific values help build critical leadership skills | General scenarios provide general advice which is not focused on specific scenarios, skills, or cultural behaviors |